Menu Close
Menu Close
  • Click here if you lost your property in a facility
  • Click here if you lost your property outside a facility, or don’t know where you lost it.
  • Click here if you found a lost property in a facility
  • Click here if you found a lost property outside a facility
japanese English
Change Font Size
Change background color
japanese English
Change Font Size
Change background color
  1. TOP Page
  2. Did you lose it at a facility or store?

Did you lose it at a facility or store?

Contact the facility or storeContact the facility or store

1. Contact the facility or store

2. Contact the police

3. Submit a Lost Property Report to the police

Where did you lose it?Contact the facility!
Cash card, credit card, mobile phone illustration.
When the lost items include a cash card, a credit card or a cell phone, immediately contact the issuing institutions or the cell phone operator to suspend your account or your cell phone.When the lost items include a cash card, a credit card or a cell phone, immediately contact the issuing institutions or the cell phone operator to suspend your account or your cell phone.

Click to see
more details.

When the lost items include a cash card, a credit card or a cell phone, immediately contact the issuing institutions or the cell phone operator to suspend your account or your cell phone.

When the finder requests a reward, you must pay the reward (between 5% and 20% of the value of the property) and the cost required for storage, etc.

* Please consult directly with the finder, concerning rewards or payment methods.

click

When the lost items include a cash card, a credit card or a cell phone, immediately contact the issuing institutions or the cell phone operator to suspend your account or your cell phone.

click

When the finder requests a reward, you must pay the reward (between 5% and 20% of the value of the property) and the cost required for storage, etc.

* Please consult directly with the finder, concerning rewards or payment methods.

Did you lose your belonging on the street (not inside a facility)? Or, if you do not know where you lost your belonging...　Submit a Lost Property Report to the police.Did you lose your belonging on the street (not inside a facility)? Or, if you do not know where you lost your belonging...　Submit a Lost Property Report to the police. How it Works
Submit “The Lost Property Report” at a police station or a police box.Submit “The Lost Property Report” at a police station or a police box. How it Works
Report to the police station or police box and receive a Recovered Lost Property Storage FormReport to the police station or police box and receive a Recovered Lost Property Storage Form Report to the police station or police box

The found property will be retained at the police station for 3 months from the day the property is reported to the police. During this period, the police will make post notices as well as inquiries to the relevant entities and business operators so that the owner of the lost property may know his/her property is recovered.
*Items such as umbrellas and clothing may either be sold or disposed of if the owner is not found within 2 weeks from the day of posting notices.

When the finder requests a reward, you must pay the reward (between 5% and 20% of the value of the property) and the cost required for storage, etc.

* Please consult directly with the finder, concerning rewards or payment methods.

Pick up the lost property at the police station where it was reported.

*If you wish to have your property shipped, please prepare in advance "The Lost Property Shipping Request Form" and "The Receipt of Lost Property". Please submit the documents with the required shipping cost.
*If you wish to receive the lost property by proxy, prepare a "Power of Attorney" and have the proxy bring it with a copy of his/her ID.

click

The found property will be retained at the police station for 3 months from the day the property is reported to the police. During this period, the police will make post notices as well as inquiries to the relevant entities and business operators so that the owner of the lost property may know his/her property is recovered.
*Items such as umbrellas and clothing may either be sold or disposed of if the owner is not found within 2 weeks from the day of posting notices.

click

Pick up the lost property at the police station where it was reported.

*If you wish to have your property shipped, please prepare in advance "The Lost Property Shipping Request Form" and "The Receipt of Lost Property". Please submit the documents with the required shipping cost.
*If you wish to receive the lost property by proxy, prepare a "Power of Attorney" and have the proxy bring it with a copy of his/her ID.

Police Your lost belonging is searched by the police on the system, etc.When the lost property is recovered,You will be informed through the police station.Your lost belonging is searched by the police on the system, etc.When the lost property is recovered,You will be informed through the police station. You will be informed through the police station.　How to pick up your belonging
How to pick up your belongingHow to pick up your belonging
click

When the finder requests a reward, you must pay the reward (between 5% and 20% of the value of the property) and the cost required for storage, etc.

* Please consult directly with the finder, concerning rewards or payment methods.

Please consult directly with the finder, as the police are not involved in matters concerning rewards or payment methods Finder of a lost property
See here for “What is a Lost Property Report” and “How it Works”See here for “What is a Lost Property Report” and “How it Works” See here for lost and found public websites per prefectureSee here for lost and found public websites per prefecture

【What you should do when you lose your belongings】

【When the lost property is recovered】

【When property is recovered after you leave Japan】

Share this articleShare this article
  • Twitter
  • Line
  • Facebook